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Replacement or Refund Letter

By Golam Mortuja

Updated on:

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Complaint for Defective or Damaged Goods

Question

Write a letter complaining that a cricket set which you have purchased from XYZ Sports Co. Ltd. Some of the equipments are found defective. Write a letter to the company asking for replacement or refund. [Word-limit : 150 words] [2+8=10]

To

The Sales Manager,

XYZ Sports Co. Ltd.,

545 A, Jodhpur Park,

Kolkata– 700073

Sub : Complaint for defective or damaged goods [Ref. No. C/B/2/11]

Sir, 

     I am sorry to tell you that all the boxes of cricket set which I have purchased from your company are found some of the equipments defective or damaged. The equipments inside the boxes are broken and some have absorbed moisture. Today when we have opened the boxes, we found that case. These goods are unfit for playing.

    In this circumstances, I request you to kindly replace the damaged goods by fresh ones at your earliest, or refund the amount I have paid for the goods.

Place : Alal, Malda    Yours faithfully,

Date : 6th May, 2023      Rabi Roy, 

Secretary, 

ABC Club

——————————–

Related Question

You are Subhankar Bhattacharya of Deshbandhu Institution. On behalf of the school, you have purchased a cricket set from XYZ Sports Co. Ltd. Some of the equipments are found defective. Write a letter to the company asking for replacement or refund. [Word-limit : 150 words] [2+8]

To

The Sales Manager,

XYZ Sports Co. Ltd.,

545 A, Jodhpur Park,

Kolkata– 700073

Sub : Complaint for defective or damaged goods [Ref. No. C/B/2/11]

Sir, 

     I, Subhankar Bhattacharya, an assistant English teacher, on behalf of DeshbandhuHigh School, sorrowfully tell you that all the boxes of cricket set which I have purchased from your company are found some of the equipments defective or damaged. The equipments inside the boxes are broken and some have absorbed moisture. Today when we have opened the boxes, we found that case. These goods are unfit for playing.

    In this circumstances, I request you to kindly replace the damaged goods by fresh ones at your earliest, or refund the amount I have paid for the goods.

Place : Alal, Malda            Yours faithfully,

Date : 6th May, 2023  Subhankar Bhattacharya, 

Assistant Teacher, 

Deshbandhu High School

Golam Mortuja

Hello! I'm Golam Mortuja is here to share with you my own creative English study materials from pre-primary level to master's and higher English competitive level for your betterment in English language and literature. So, stay updated.

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